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Energy Star Logo
2.8 | 281 Reviews

24.2 Cu. Ft. 42" Width Built-In Stainless French Door Refrigerator with Platinum Interior Design

KitchenAid KBFN502ESS

Available in 2 Color(s)

Black Stainless Steel With Printshield(tm) Finish
KBFN502EBS
Stainless Steel
KBFN502ESS

Features

  • Adjustable glass shelves trap spills before they spill over
  • Energy Star® Certified

Quick Specs

  • Type: Built In
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 41.25"
  • Height: 83.375"
  • Depth: 27.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 24.17 (cu. ft.)
  • Fresh Food Capacity: 17.75 (cu. ft.)
  • Freezer Capacity: 6.42 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

Adjustable Spill-Resistant Glass Shelves

are easy to clean and help prevent messes from spilling over into other parts of the refrigerator. The shelf edges are nano-etched with a finely textured surface that helps contain spills, and lets you use the whole shelf from edge-to-edge.

Image Feature

Platinum Colored Interior with Metallic Accents

Brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

Image Feature

Preserva® Food Care System

Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow™ Air Filter helps minimize odors while the FreshFlow™ Produce Preserver helps delay over-ripening.

Image Feature

SatinGlide® System with Soft-Close

Add a luxury experience to the crisper drawers. The ball bearing rollers and glides allow effortless in-and-out movement even when fully loaded.

Adjustable Spill-Resistant Glass Shelves are easy to clean and help prevent messes from spilling over into other parts of the refrigerator. The shelf edges are nano-etched with a finely textured surface that helps contain spills, and lets you use the whole shelf from edge-to-edge.

Automatic Ice Maker Ensures that you have a constant supply of ice for entertaining.

Energy Star® Certified refrigerators exceed government standards for energy efficiency to support sustainability and help save money on utility bills.

Fit System Guarantee Ensures KitchenAid Brand Built-in Refrigerators will replace your existing cabinet cut-out of a standard comparable built-in refrigerator model that is 36", 42" or 48" inch wide or KitchenAid will provide up to $300 for a professional to adjust your cabinets.

Intuitive Controls Intuitive controls make it easy to precisely adjust the temperature of both the refrigerator and freezer.

LED Lighting Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

Platinum Colored Interior with Metallic Accents Brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

Preserva® Food Care System Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow™ Air Filter helps minimize odors while the FreshFlow™ Produce Preserver helps delay over-ripening.

SatinGlide® System with Soft-Close Add a luxury experience to the crisper drawers. The ball bearing rollers and glides allow effortless in-and-out movement even when fully loaded.

Features

  • Adjustable glass shelves trap spills before they spill over
  • Energy Star® Certified
Certifications
Ada Compliant No
Cee Tier Rating Tier I
Energy Rating (kwh/year) 633
Prop65 CA
Ul Yes
Controls
Automatic Defrost Yes
Control Location Interior Up Front
Control Type Electronic
Cooling Type Dual Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Sabbath Mode Yes
Details
Installation Configuration Built-In
Refrigeration Configuration Refrigerator
Refrigerator Type Built-In French Door
Dimensions
Product Height 83.375
Carton Height 86
Gross Weight 595
Height To Top of Cabinet 83.375
Carton Width 44.5
Product Depth 27.75
Depth With Door Open 90 Degree 44.25
Depth Excluding Doors 23.375
Cabinet Width 41.25
Cutout Depth 24
Cutout Height 83.5
Depth Closed Excluding Handles 25.125
Depth Closed Including Handles 27.75
Dispenser Type No Dispenser
Carton Depth 31.5
Cutout Width 41.5
Freezer Capacity Volume 6.42
Refrigerator Capacity Volume 17.75
Net Weight 570
Product Width 41.25
Width Doors Open 90 Degrees 44.25
Exterior Details
Base Grille Color Black
Cabinet Color Grey
Cabinet Finish Smooth
Counter Depth Yes
Door Color Stainless Steel
Door Finish Smooth
Door Style Flat
Handle Color Stainless Steel
Handle Material Metal
Hidden Hinge Yes
Filter Details
Air Filter Indicator/reset No
Fresh Flow Air Filter Included Yes
Water Filter Indicator/reset Yes
Water Filter Location Exterior
Water Filter Part Number EDR3RXD1
Freezer Details
Freezer Drawer/basket 1 Full Width Lower Metal; 1 Half Width Upper Plastic
Freezer Lighting LED
General
Energy Star® Qualified ENERGY STAR® Qualified
Refrigerator Features Adjustable Spill Resistant Glass Shelves; Automatic Ice Maker; Intuitive Controls; LED Lighting; Platinum Interior; Preserva Food Care System; SatinGlide® Cripsers with Soft-Close
Icemaker Details
Icemaker Factory Installed
Refrigerator Details
Liner Finish Platinum
Non Climate Control Drawers 4 Half Width
Number of Interior Shelves 4
Refrigerator Door Bins 2 Dairy; 2 Half-Width Gallon; 4 Adjustable Half-Width
Refrigerator Lighting LED
Spill-proof Glass Shelves 4 Adjustable Half Width

Quick Specs


  • Appearance

  • Type: Built In
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 41.25"
  • Height: 83.375"
  • Depth: 27.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 24.17 (cu. ft.)
  • Fresh Food Capacity: 17.75 (cu. ft.)
  • Freezer Capacity: 6.42 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.8 out of 5

39% of reviewers recommend this product.

4 Stars

Not as well made as before

RFDLG 7/1/2026

Freezer door track is tight and not smooth as my prior Kitchenaid built-in refrigerator. Left side door opening makes squeaky noise and needs adjustment.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Beware of this product

Jet’s PaPa 5/19/2026

I have had this unit since December of 2019. There have over a dozen service calls to the authorized service dealer for KitchenAid, some some under warranty, but mostly after the warranty ran out. I have spoken to their customer service on many occasions. The best they can provide me with is the warranty is up. They offered a new fridge with a steep discount. I asked them if they had resolved the door hinge issues, the LED light issues, the ice maker issues, and worst of all the defrost drain line problems. The last leaves water on the wood floor next to the fridge. I have written the CEO of KA and still waiting on a response. I am extremely disappointed with this product, but worse is their lack of caring for their customers. Just my two cents on their $12,000 fridge.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Horrible!

John81 4/1/2026

This thing is only 4 years old and I™€™ve had to replace every single component. Save your money buy literally any fridge besides this one.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

The Third One Works Great

Camarillo Frank 3/21/2026

The 1st refrigerator delivered and installed, but the compressor was broken. After a tech from the Geek Squad officially broken, a second one was delivered. The second one was delivered and the driver/installer pointed out to us that the door was broken and told us not to accept it. A third refrigerator finally was delivered and installed. This one works perfect and looks great. The inspection process at the factory should be upgraded and improved before any product is delivered.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Avoid at all costs

Stus 2/2/2026

Just to echo many other reviewers here, avoid this fridge. Same issue as any others are having, door will not stay shut and do not seal correctly. Insane for a fridge thats 10k.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Save your money

Ariez 1/28/2026

Nothing but problem with this fridge. For the price tag you would think it would last. I have been dealing with the ™€œover temp™€ beeping. Tech tried to fix it and worked for a week and then the beeping reappears. Disappointed in this model.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Do not purchase this brand

Ramir 1/7/2026

Purchased this $10,000 built-in KitchenAid refrigerator ™€" and it completely stopped cooling in under 3 years. This is supposed to be their ™€œtop of the line,™€ and honestly, it has been a nightmare. I trusted this brand, and it failed us in every possible way. I contacted KitchenAid, they sent their ™€œcertified™€ technicians, and they said the sealed system was shot ™€" basically telling us the fridge needed a heart and lung transplant. In other words, a full compressor replacement. After spending this kind of money, hearing that was unbelievable ™€" but we had no choice, so we agreed. They did the repair™€¦ and one month later the fridge died AGAIN. We called back, explained everything, and waited three weeks with NO refrigerator. The tech shows up and blames the sealed system again ™€" like they™€™re guessing and experimenting on our appliance. We called KitchenAid again and told them enough is enough. We have kids. We can™€™t keep throwing food away and living without a refrigerator while they ™€œtry things.™€ We demanded a full replacement. After arguing on the phone, they said they would ™€œsubmit the request™€ and get back to us. Days later ™€" nothing. No call. No follow-up. No urgency. For anyone thinking of buying a ™€œhigh-end™€ KitchenAid built-in: learn from this mess. Spend your money somewhere else, because this has been one of the worst and most frustrating purchases we™€™ve ever made.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Great replacement of builder™€™s monogram

vsfan1984 12/4/2025

The French door design is a rare find in built-in fridge. Plus the fact there is no water dispenser which helps my kid avoid the water spill all together. The freezer now holds a lot bigger item than side by side, which has been the key reason why we picked this model.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Stay far away from the company and this fridge

John’sd 11/27/2025

This fridge is trash. It™€™s been replaced for us, 3 times for major cooling and compressor issues. I™€™ve been without a fridge like 6 months throughout the replacements. The company that built is worse than the fridge itself. Poor customer service painfully poor product. It also continues to fail. Lights. Door hinges. Wiring. Could go on. Spend the extra money on a Miele or SubZero. I wish I had. If I could rank both the company and the fridge a -10 star ™€¦. I would.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Defective unit received, unreasonable options

JLB2025 11/18/2025

Refrigerator delivery on time and on schedule. However, the unit was defective and had smoke/sparking noise coming from the unit on day 1. Thankfully we were home to prevent a bigger catastrophe. Case number was created and determine by their safety team that the unit should be unplugged immediately and replaced, but will not receive a replacement unit for "4-6 weeks". Zero empathy on our situation as we told them we would be without a refrigerator for Thanksgiving and possibly Christmas. Response was "just keep checking back". I am sure the response to this review will be, please contact us through facebook/etc and give us your case number, but I assure you that won't help. I contacted them many times already and this is my current situation has not changed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Not very pleased given the price

Bill - Colorado 10/30/2025

Doors squeak and slam closed despite numerous adjustments. Had a technician come out, through Whirlpool, and he could not resolve the issue. Not real happy about the quality given that we paid over $7,000.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

The best!

Marsh632 10/26/2025

This refrigerator is an updated version of one I had for 17 years. Love this one as much as the last one!!!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

Customer Provided Photos

 Incentivized Review

3 Stars

Warranty work already

E Yen 10/13/2025

Refrigerator keeps everything ice cold, makes plenty of ice. Do not like French doors-at all! You need to open each door to access lower meat/cheese drawers. Our left door squeaks terribly when opening or closing! We™€™ve already called our sales/warranty company and our $10k fridge is three weeks old!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Good replacement unit!

KevinRJ 10/9/2025

There are very few options for 42" built in refrigerators. We had an old KitchenAid side by side before and hated it. This model, with the freezer on the bottom, is much more convenient. It feel much bigger. At this price range I would have expected a water dispenser, but that was not a deal breaker. The ice maker works well! The only complaint is that the doors self close very hard if you do not open them past 90 degrees. I hope this one lasts! Time will tell....
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Asswipe 10/7/2025

Bought this 2 weeks ago and the doors are making a God awful speaking grinding noise!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Works well and quietly

No Jack 10/3/2025

The refrigerator works well and is very quiet. The only issue is that both doors must be open in order to open the right side crisper drawer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Exceeded our expectations

Jul25 9/30/2025

It has exceeded our expectations! We have had it for two weeks, and it has been fantastic.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Breker 9/17/2025

great fridge doors close a bit hard slamming bottles constant fog on the glass in the fridge
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Luxury price, not feeling

Isaias91 9/7/2025

Right door started squeaking after 1 month of use.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

You don't need this stress in your life!

marleyb 9/4/2025

If you™€™re left-handed, have kids, or just enjoy the basic human privilege of opening the fridge door closest to the thing you want, this fridge will ruin your life. Apparently, KitchenAid expects you to approach your refrigerator like it™€™s a sacred ritual: right door first, then left, and when closing, left first, then right. Forget the order and congratulations, you have just signed yourself up for a torn gasket, a broken seal, and the privilege of spending thousands of dollars on new doors. Yes, you read that correctly. A gasket tear means new doors. Because in KitchenAid land, design flaws magically transform into ™€œuser error.™€ Imagine telling your kids not only to put the milk back, but to follow the holy sequence of door etiquette or risk thousands in damages. What parent doesn™€™t want to micromanage fridge door choreography on top of everything else? And if you are left-handed? Too bad. This fridge is basically an expensive middle finger to anyone who dares favor their left side. In short: unless you are eager to train your family in refrigerator door rituals or you have money to burn on repairs, do yourself a favor and avoid this overpriced stainless steel nightmare. I have attached a photo so you can see what we are doing to prevent food borne illness, since the refrigerator can no longer maintain a reliable seal.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

Customer Provided Photos
1 Stars

OO

Joe Smith 8/15/2025

Never worked !!!! Old model worked great for 19 years now this piece of junk never worked and I had to get a differrent brand !! Bad !!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Deceptive Warranty Practices by KitchenAid

fbella 8/15/2025

I've owned a KitchenAide 48" built-in for 10 years. It came witha 12 year sealed refigeration system warranty. In year 10 - the evaporator coil developed a leak that was directly attributable to faulty placement of the defrost heater elements - which in time burnt a holr in the coil. When the system failed, the desinated repair facility assigned could not get to us for 5 days. We found an alternative repair agency who replaced the coild and compressor the next day. Since we did not order the replacement parts through the warranty process - which would have taken weeks without a refirgerator - KitchenAide refused to cover the defective parts under warranty. I will never buy another KitchenAide product as the warranties are not worth the paper they are written on.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Love the refrigerator, but. . .

Tristan OConnell 7/27/2025

Purchased the refrigerator - it was unpacked and put in place. About a week into using it, the screw holding the spring for the right door must have come out and left the right door swinging free, not closing all the way and the lights don't work. Waiting for the repair.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Refrigerator

hockeynut61 7/17/2025

refrigerator lights do not like them. love the built in
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Terrible customer service and unreliable product

Unhappy KAC Customer 7/11/2025

We purchased this high-end KitchenAid refrigerator in late 2018 with the expectation that a nearly $13,000 investment would provide long-term reliability and performance. Initially, the appliance functioned relatively well. However, beginning in 2023, we started experiencing significant issues. The insulation became dislodged and clogged internal tubing, leading to a leak. While this was eventually repaired, it marked the beginning of a troubling pattern. In July 2025, the refrigerator stopped working entirely for a day and displayed an ™€œover temp™€ error. Compounding the issue, 4 out of the 6 internal lights also failed™€"an unexpected and unacceptable problem for a premium appliance. When we reached out to KitchenAid customer service, we were told we would be responsible for all labor and parts for any further repairs. Even more concerning, the replacement cost for the light components alone exceeded $400. After an hour-long discussion with customer support, during which we emphasized the reasonable expectation of product reliability at this price point, KitchenAid eventually agreed to offer a 50% discount on parts. However, the experience was deeply frustrating. The only method of escalation provided was to mail a physical letter to their administrative office™€"an outdated and ineffective means of addressing serious customer concerns. This has been, without question, the most disappointing customer service experience we have ever encountered. For those considering KitchenAid, we strongly advise caution. If you're unwilling to continue spending thousands of dollars on maintenance and repairs after making a substantial initial investment, look elsewhere. A premium price should come with premium quality and support™€"sadly, that has not been our experience.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

Customer Provided Photos
3 Stars

Looks nice, could be better

J185 7/10/2025

We bought this a month ago. It's not as deep as we recalled in the showroom. For the outside size and overall cost, we were hoping to put more food in here. The drawers feel low quality, easily come off rails. But over all it looks great asthetically, makes good ice and the freezer space is solid.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Kitchenaid refrigerator: NEVER AGAIN

Valcelli 7/7/2025

After 1.5 years and a price of almost $10,000, the refrigerator needed repairs and replacements totaling almost $1,000. The appliance company through which I bought the refrigerator contacted Kitchenaid to request that I be compensated for the expense. Kitchenaid would do nothing. 1.5 years after the replacements, the expensive led lights have again failed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Zero stars if I could.

ahtjm505 6/29/2025

Bought this when we built our house in January 2022. The first one was delivered and never cooled. Waited 3 months for a new one, which is currently the one in my home now. It has been NOTHING but issues. We've had it 3 years and it's now out of warranty and literally the biggest mistake we made! The lights go out every 3-6 months and we use the repair company through that Kitchenaid refers us to every single time. Now the freezer isn't cooling. It makes ice whenever it decides to which isn't very often. It is very frustrating.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Ridiculous, No replacement parts

MarkD1 6/6/2025

Unfortunately I highly recommend NOT buying this model. We purchased ours in 2019. Recently the rubber gasket on the doors cracked and the doors don™€™t seal. I called for a replacement part and was told the only way to get the rubber gasket was to PURCHASE two new complete doors!!! The cost was approximately $2000. Absolutely unacceptable when these rubber gaskets should be $300. It™€™s like replacing a car because you can buy the wheels separately. Very disappointed with the customer service and they were completely not willing to help. If a new fridge has the same gaskets, why are they not offered as a replacement part. The only option is to buy two massive doors? Terrible. The LED lights burnout annually as well. After the first 6 months I don™€™t think I™€™ve ever been able to keep up replacing these without one being burnout. You used to be able to purchase a single light, but now you have to buy a set. LEDs should last more than 6-12 months. There is much better product on the market for this price. We are considering Miele or Subzero. Save yourself the pain and frustration and keep looking.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

HORRIBLE!!! Not flush with cabinets at all!!!!!!

SavS 5/27/2025

Absolutely HORRIBLE!!! This refrigerator is false advertisement. It says it is built in and panel ready but what they do not tell you is the hinges on the door are made to stick out so you will have a panel ready fridge sticking WAY out from your cabinets. I can't believe kitchen aid will even sell a refrigerator like this. It makes my kitchen look so bad and I will never buy a kitchen aid product again. I have called and was told basically that I'm stuck with it now. Horrible customer service.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

Customer Provided Photos
3 Stars

bad design

sad in Montana 5/22/2025

this fridge is nice enough, but you can NOT open the drawers on the right side of the fridge when you open the right side door.........to get into those right side drawers you have to open BOTH doors! also the lights inside are VERY bright........ Had I had a chance to look at this fridge before buying it, I would annot have purchased it. oh, by the way, this was a replacement for the exact same brand and style fridge. The old one was much better. the right side drawers could be accessed when opening the right side door.... easy peasy. I do like the new door handles. They are smaller and it's easier not to smudge the doors !
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

cleaning looking appliance

mgowindclear 5/16/2025

item is very nice and has ample space. we have had a few problems already with the freezer seems like the store that we bought it from is working to resolve the issue.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Defective Model, Do Not Buy

Ann159 5/2/2025

DO NOT BUY THIS REFRIGERATOR. We have had no fewer than 7 service appointments in the last year and it is still not working properly. Of course the problems began after the 1-year warranty expired. The temperature drops (which you only know because your food spoils, the settings show only the temperature the fridge is supposed to be, not what it actually is). And we've had condensation drip constantly on the top shelf, despite having the compressor replaced, the door hinges replaced, the insulation replaced, the door lining replaced, etc. The 7 service appointments have cost us over $2300 and it is STILL NOT WORKING properly. Beyond frustrating. The fridge is less than 3 years old. This model is a lemon.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Nice large refrigerator with some cool features

Glennl 4/24/2025

Just had installed less than a month ago. Really like how big it is and how much it can hold. Also Really like the icemaker that is a drawer to get ice out of. Is a great feature.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

Customer Provided Photos

 Incentivized Review

4 Stars

Perfect size

J C 235 4/23/2025

We bought this 5 years ago and still running good™€¦the lights went out 2 years in but other than that it™€™s great
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Would not buy again

DT 1995 4/23/2025

I've had this refrigerator 7 years, had to be serviced multiple times and still collects water in the bottom of it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Well-designed frig

ronindc 4/22/2025

We are extremely pleased with our new Kitchen-Aid frig...great design, a delight to use...happy customer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

2 Stars

Waste of money

BarbB2018 4/18/2025

I bought this refrigerator five years ago and had constant issues ever since the doors do not close properly
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Wish it was Deep

Aman12 4/17/2025

Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Very large with no storage

Abutler 4/7/2025

Im so very disappointed with how shallow the unit is. I was excited to buy an entire suite of Kitchenaid appliances for my new kitchen. It is ™€œoversized™€ in it™€™s width and height however, almost unusable with interior cubic ft. Additionally, the light in the pull out freezer area is set so far back in the unit, it is useless.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Replace this faulty unit!

NOice 3/21/2025

I bought this fridge almost a year ago and the ice maker has never made a single ice cube. I have had the service company out five time (perhaps more) which means I have given up multiple days waiting for service people to show up (I have ZERO complaints with the service company / they are outstanding!) and they have replaced everything (and I do mean everything) on this fridge. When will kitchenaid replace this fridge? I will continue to ask the company to come out to repair the unrepairable which will cost Kitchenaid more and more. Replace this fridge please. I have replaced the ice maker - replaced the water supply line and filtration system - replaced the electronics - replaces the brains - everything. Please help
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Beautiful Appliance

Bones101 3/20/2025

The fridge is beautiful. Its good, however, that about 15 years ago I was the resident engineer for the product built in Lavergne. The installers were nice enough, but I basically had to coach them and do the final tweaks of installation myself. They really don't know how to get it into the house, and had to call backup. It is a beast, but I think Kitchenaide has avoided a return or service call because I was there.lol. . Anyway, congrats on a very beautiful appliance, Workmanship appears a little better than I remember too. Fingers crossed on reliability . Last one lasted 18 years
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Like Frig But Need Help With Produce Preserver

Ellen90 3/12/2025

I basically like the refrigerator. However, I received a produce preserver that was broken and I do not understand how to use it. Perhaps someone can reach out to provide a replacement and some help?
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Pam** 3/6/2025

Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Expensive But Excellent Quality is worth it.

bjml 3/2/2025

We purchased this frig in mid 2024 After a long wait and failed attempt at first delivery ( they guys were not prepared for the weight and size , for some reason . Maybe Lowes did not inform them. ) Lowes made sure we were taken care of the next day with a great crew and set up was perfect!. After having this frig for 1 month now, I can say we are very happy with the quality of everything in the frig. Everything seems sturdy .We have had a side by side for over 20 years and decided to go with the French Doors style with two drawers on the bottom. There is alot of room in both the main body of the frig and the two freezer drawers. I like the top drawer for the more accessible packaged and prepared foods. The ice maker we had before was in the door of the side by side and it was always an issue because when the door was opened, warmer air also affected the ice in the door. I like the ice maker in the lower drawer. We do not have a water or ice dispenser in the door any more. We have a water filter at our kitchen sink. I look forward to at least 20 good years with this frig. I hope Kitchen Aid is still making quality products as its reputation preceeds it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

This one is much better so far

Doug 01010101 2/23/2025

BIGIST PIECE OF crap I EVER BOUGHT THIS WAS A REPLACEMENT FOR THE ORIGIONAL ALSO THE J.B.Hunt Delivery was the worst experience i ever had with a Delivery
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

ChrisH82 2/22/2025

Looks great in our new remodel. Love the lighting and interior. Keeps foods cold and fresh.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

LED lights are worthless

Tommyp718 2/16/2025

My LED lights went a out in the first 6 months and they want $310 to replace. in the Manuel it says you will never have to replace the LED lights. This would be my second time. - stay away! It was not handled right right by the big boys.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Great storage and features.

NinaK10 2/5/2025

This was a replacement for a 20 year old version of the same refrigerator and we are. Expect g it to last just as long! Of course we wish it hadn™€™t cost as much. But the storage and features are great. The only complaint is that you have to open both doors to get the produce drawer open. That wasn™€™t true in our older version.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

Customer Provided Photos

 Incentivized Review

3 Stars

Great looking Fridge

Kemeri 2/3/2025

My new refrigerator was delivered and the two drawers for Vegetables were not in alignment because the housing was missing a rivet. This took two weeks to correct from the service company. The Right door, one week after having it delivered, started squeaking every time the door was opened. Fortunately when the repair man came to fix the drawers he was also able to fix the door as well. This was a very bad first impression after paying over $10000 for this product. Since the repairs have been completed everything has been fine.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review