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3.2 | 203 Reviews

28 cu. ft. Smart wi-fi Enabled InstaView® Door-in-Door® Refrigerator

LG LMXS28596S

Available in 2 Color(s)

color swatch Black Stainless Steel
LMXS28596D
$3,799.96
color swatch Stainless Steel
LMXS28596S
$3,699.96

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • See your favorites with a knock on the InstaView® window without opening the door
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Stay organized with two separate easy-to-access freezer drawers

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Raid the Fridge Without Losing Your Cool

InstaView® Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Image Feature

Door Cooling+

With Door Cooling+, door contents stay cool with blasts of cold air. And cold air in the freezer reaches more shelves, more evenly.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

Double Freezer Drawers

Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Raid the Fridge Without Losing Your Cool InstaView® Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Door Cooling+ With Door Cooling+, door contents stay cool with blasts of cold air. And cold air in the freezer reaches more shelves, more evenly.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Double Freezer Drawers Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • See your favorites with a knock on the InstaView® window without opening the door
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Stay organized with two separate easy-to-access freezer drawers
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
Capacity
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
Convenience
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
Cooling
Door Cooling+ Yes
Evaporator 1
Fresh Air Filter Yes
Linear Compressor Yes
Smart Cooling® System Yes
Temperature Sensors 6
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 337 lbs. / 364 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
Energy
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
Freezer
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803571
Materials and Finishes
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
Refrigerator
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Folding Shelf 1
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 6 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
Temperature Control Pantry Yes
Summary
Display Type Membrane / White LED
Series LG
Type French Door
Refrigerator ThinQ® Smart Features
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
Water & Ice System
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.2 out of 5

53% of reviewers recommend this product.

1 Stars

Not great awful. Never will I purchase LG again

FkLG 9/28/2024

2019 I purchased to cool my food. It lasted year and half. After that stopped cooling every 3-6 months And or no ice or water. And warranty is breaching contract
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Good features needs better compressor

flesheatingvirus 9/23/2024

The compressor gave out after four years. That may be about average for modern appliances. The rest of the unit has been great. LGs warranty service was very good hence the 4 stars. They replaced th compressor at no charge. It now works like new.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Unusable refrigerator. Doesnt comply with specs.

vms727 9/18/2024

Specs say 35.75 width so designed cabinetry accordingly. Turns out the extra refrigeration/insulation put in the side panels adds nearly another inch to the width causing a bulge on either side. Refrigerator no longer can fit in our design space and LG refuses to do anything about it or replace the unit. Neer seen this happen before. Will not buy from them again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Nice fridge

Hurley0930 9/17/2024

Excellent product so far no issues works perfectly
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Has great features

djm6 9/11/2024

I bought this four months ago and it is finally working very well.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Nice to enjoy what I ordered

djm6 9/4/2024

Great now that it works Had Costco involved with LG. After a few times of having technitions come to house all is great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Lots of space

Rochi 24 8/26/2024

Bought it at 2021. It broke down 2024 but they were able to fixed. I love my refrigerator. Thank you
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Nice fridge

Wilco 8/22/2024

We purchased two months ago and love the fridge so far so good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Garbage appliances and terrible service department

Adam Lithia Florida 8/22/2024

We purchased the LG Fridge with our new home. One year in the unit started making loud noises and the then the ice maker went out and a few days later the fridge stopped cooling as well. We set an appointment that was much further out than we liked but were told that was all that was available. 5 days with out a fridge and then we find out that the service department is going to cancel our service call because they scheduled the service for the wrong address and also shipped the part to the wrong address. We were then told that it would be another 3 days before they could get a technician to our location. The old address that they had was only 6 miles away but they wouldnt just reroute the technician to our correct location. A very expensive refrigerator only a year old and now a $500.00 repair. This is the worst appliance/service company Ive ever dealt with and I will never own an another LG product ever again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Good enough but buyer beware.

MeleeOD 8/21/2024

Had this fridge for two years now without any issues but three weeks ago it started make a loud squeaking noise and alternates with a loud humming noise which is different than the usual noise from the refrigerator. I was told by LG that this issue was not covered by LG and I needed to pay a technician about $400 for labor to come out and fix. It was a disappointment that LG does not take care of its customers better. We owned this refrigerator for only two years.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Terrible unit and terrible customer service

Mad2 8/17/2024

This is the third LG refrigerator we have had. We have had problems with the compressor in every one of them. One lasted about 5 years. One lasted 4 years and one only lasted a year Then dealing with LG is an absolute nightmare.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Problems

N4CCGreg 8/13/2024

The ice maker in the lower freezer doesnt work. Ive reported the problem to LG with no response.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love the WiFi features

GeneBrig02 8/9/2024

I bought this a year and a half ago very satisfied
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good Refrigerator

UdayKumar 8/9/2024

I purchased this refrigerator at Costco and got delivered on 07/20/2024 and today is 08/09/2024. So far good. No complaints. This is my first LG fridge. I hope it lasts long.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Good fridge but limited repair options

paulmfromva 8/9/2024

Bought it three years ago. Product was great until it just stopped working. LG is paying to fix it but getting someone here to do it will take over a month Product is fine but if you have trouble you might be waiting a while.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Gregn4cc 8/8/2024

Ive had a problem with the icemaker in the lower freezer. Ive explained it to LG. But I dont have a response.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Do not buy

Will not fix 8/6/2024

My 1 year old refrigerator stop cooling. I called their help line. They scheduled a repairman 2 weeks out who never showed. Then they re-scheduled for another week out. My 1 year old refrigerator stopped working and it is over 3 weeks out and still no one has come to look at it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Van F 8/5/2024

After having 4 techs out no one could figure out what was wrong the LG tech walks in and says the refrigerator doesnt sound right he knew exactly what to look for and made the repair he replaced the compressor after 3 weeks of waiting on others the LG tech had our refrigerator working in 45 minutes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Piece of junk

Major_Minor 8/5/2024

Huge piece of junk. Lasted 2 years and now wont cool in either the upper or lower portion. LG customer service says they cant find a technician in my area. I can find one online easily. Then they asked for a receipt which I produced my online receipt and they said it wont work as they need the paper receipt from Lowes. Sorry LG but a receipt is a receipt whether its paper or electronic. Why dont they just admit they dont want to refund me my money on their piece of junk refrigerator. Last LG product Ill ever buy
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Robert Remington 8/4/2024

Great refrigerator like the door in door feature plenty of room for everything plenty of freezer space also ice and water on outside is great
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Features

LG 28cu ft smart fridge 7/30/2024

The previous owners of my house bought this fridge. Even though I didnt get to pick it myself I dont feel like I would have picked a different fridge. Its been great and I love all the features When a part broke LG was awesome about fixing it and provided excellent costumer service The service repair man was especially nice and professional
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great features but

Drave2038r 7/29/2024

After 4 years the compressor went out which was extremely frustrating. Everything I read said it would take forever to fix which was not exciting. The saving grace was that when I called LG they sent a tech out to replace the compressor in about a week. We loved this fridge so we were happy they fixed it. Thank you for standing behind your product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Bad compressor

Buster1420 7/29/2024

Have had major problems with this refrigerator. Had to replace the compressor and the heat sensor. Was without for 2 months until finally got it repaired. All tis after only 3 years
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Problems after 4 years

Workman1 7/28/2024

Ice maker stopped working after 4 years. I purchased Lowes extended warranty they couldnt find a replacement ice maker so they gave me a refund for the purchased price. While I waited for my new refrigerator the one I was replacing stopped cooling properly.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great products and great service

Nancy2431 7/26/2024

I bought this refrigerator three years ago. Have loved the look and style of the unit. Just recently the compressor went out on the refrigerator. As I have a five-year warranty on the compressor I called LG and found out that the compressor and circuitboard could not be replaced. They set up an account for me and I was able to to purchase a new refrigerator through the account at no cost to me. What a great way to take care of your customers All of my appliances are LG and Ive been very happy with all of them. I would highly recommend LG to anyone thinking about replacing or purchasing new appliances.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

STAY AWAY FROM LG

DP24 7/25/2024

We bought this fridge 2 years ago. We spent $3600 for a piece of junk. LG used to sell a quality product but their quality has gone down the toilet. It is so sad that a company would sell their products so much higher than other companies but deliver a subpar item. I have had several sales people and repair people tell me to stay away from LG appliances because they are no longer the company they used to be 10 years ago. I didnt listen and bought an appliance package. Now I have been without a fridge for almost a month and now it has been decided that the fridge cannot be repaired. So I am waiting on e check from the extended warranty company. If I had not bought an extended warranty- I would just be out $3600. The warranty company offered to give me a new LG fridge uuuhhmmmm... NO WAY Come on LG- DO BETTER
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible horrible horrible dont buy

K911 7/22/2024

I bought a 3500 fridge just under two years ago and it already does not work. I call LG to have a technician come out because its still under warranty and someone in another country that I cant understand tries tells me a technician in my network will call me. 1 week goes by and I finally get a call from American appliance who schedules an appt to come see the fridge 4 days later. The technician arrives and is incredibly rude and immediately arrives and says its the compressor. The technician replaces the compressor then leaves. Fridge still does not work so I again have to call someone in another country that I cant understand to tell the technician its not fixed and here we are 3 weeks later and I still have no fridge. I cant even get a technician in my area to touch an LG fridge because they say its impossible to get parts and they are horrible. How can you sell an appliance the cost of a small car and its already broken not even two years later? I wish I could give zero stars
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dont buy LG

Unhappy Mom of 4 7/20/2024

I bought this unit 4yrs ago. About a year after purchase it stopped cooling. I bought a protection plan but was redirected to the manufacturer warranty. LG has the worst timing to complete your repair. It took a month to get it fix. About a month ago unit stopped cooling again I called and it took about 2 months to get repaired through the warranty.. well literally 36 hrs later it stopped cooling. I bought the unit for 2300 but I was only given a refund of 1950 towards a new fridge but only after arguing that I was sold a hunk of trash. Will never buy LG again Funny because I around the same time I bought my washer and dryer also LG. The washers control board broke which is actually un repairable. Literally broke weeks apart coincidence? The fact that I paid 1000 for the washer and for a life span of only 4 yrs feels like a rip off I wish there was an option for negative stars
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Water not cold

vikij 7/20/2024

The only issue with this is why is the water dispenser water only cold for the first 8oz water. Why isnt it cold for constantly? And yes it is connected correctly.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Freezer Fan Error ~1 Year Later

pblu 7/18/2024

Low-quality refrigerator parts. We purchased new in 2023 and just over a year later once out of warranty the unit stopped working due to a freezer fan error FF E error code and we had to spend over $500 for a replacement part and labor. Incredibly disappointing given the short life of the product and the high price we paid for it.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

ice making problem

ken124 7/9/2024

I bought this LG refrigerator for 2 years ago and now ice maker doesnt work and the code error show ice making fan problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great and convenient features

ChrisR5162 7/8/2024

I love this refrigerator I like having the 2 freezer doors at the bottom and all the extra space in the top refrigerator section. The door in the door as really nice and handy for some specific items you always need. It is a great product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Jean Bretz 7/8/2024

Besides being the best policy I have ever purchased the LG technician was the best. He was professional and knowledgeable.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Dissapointed in LG

SuzanneM66 7/5/2024

very disappointing that I have had this for less than 2 years and I have error message on the display and have to have it serviced.. no longer under warranty...
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

NO Do not buy bc of compressor

Hbell 7/4/2024

Junk. Four year old fridge and compressor went out. Lost 200 dollars worth of food. Repair guy said not only that is this a common issue but the new compressor would last just as long. Next time labor will be on us. Evan more annoying is now it hums very loudly. Thanks LG. I guess Ill start saving 500 dollars now. And thank you so much for NOT offering money for my spoiled food especially with the price of groceries. Ill be sure to tell everyone I know and anyone I see looking an at LG refrigerators at Best Buy to get another brand. They are robbing me of a star because I would give them zero.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

This refrigerator did not work for me

Judi63F 6/29/2024

I purchased it about a month ago. The first one the door would not open. I returned that refrigerator and got another one and that door also did not open. I am actually returning this refrigerator and purchasing another one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Unhappy

CrazyHorse 6/28/2024

The service guy was nice but he did not know what he was talking about. The problem I was having was that my water was tasting bad. I changed the water filter. Just gave us the run around why he can not fix why my water is tasting bad. He said that the hole is cause the bad taste in the water. The hole is not cover on the warranty. He recommended us to change the water hole connecting to the refrigerator. We put on a new water hole and put in another new water filter in the refrigerator. No Change. The water still tastes the same.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Not working

Workman1 6/28/2024

Ice maker does not work refrigerator not cooling properly
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love my new refrigerator

MikeAN 6/23/2024

Great refrigerator. Love how functional it is. Also extremely well made.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

I wish it got colder inside the Fridge compartment

ohiohillbilly 6/23/2024

Does it work? yes. Very nice fridge.... the outer SIZE is huge. We had to take off our front door to get it inside. We had to take the handles off to get it through the doorway of the kitchen. It shows all fingerprints / handprints. The inside is roomy but awkward for me. To use the shelves one must put items in either to the left or right side because If food is in the middle one has to open BOTH doors. It is not a smooth transition of food going in or out of the fridge. We lose alot of cold air having to open both doors. When the door is open the inside temperature changes drastically. We learned to never put food away until it is cool as the temperature drops. we have a fridge thermometer inside it The fridge doesnt get COLD enough. Its 37* degrees and no ones been in it for a while. In reviewing replacements the prices are very expensive.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Service person very competent

Water guru 6/22/2024

I had service done on the refrigerator because it was not cooling
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great for our family

Bar77 6/18/2024

Excellent product and have not been disappointed yet
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Great features

Jacob11379 6/18/2024

Love our fridge but the compressor went bad already. Bought in 2021
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Sorry service

MariaCTexas 6/15/2024

It worked great until it didnt. Once it went out the repair nightmare began.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Horrible LG experience Will not buy an LG product

Meryem Fqih 6/13/2024

I wish I can give a zero star given the ordeal I experienced trying to get my fridge serviced. Customer serivice is horrible We are a family of six with two little ones so just imagine the nightmare we are going through. Again cant emphasize how horrible customer service is I had a technician come out to my house three times still cant repair it
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Bad Refrigerator LG refrigerators are no good

Melissa Collins 6/12/2024

Fridge compressor out after 3 years Im appalled The is the second LG refrigerator that has gone out for the same issue Need to start a class action lawsuit because they are making faulty refrigerators and compressors/ seal systems Will not purchase anymore LG products Been waiting for 3 weeks for LG to repair
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Shorter and Shorter Mean Time Between Failure

RadioHead63 5/31/2024

At 2 1/2-years my refrigerator freezer fan malfunctioned. Error code FF E. Without having to come to the house to look...the technician knew what modular component with a new fan on it to order using error code FF E. I had no choice but to agree to the $420+ repair. The technician came to the house 5-days later...in 15-minutes he disconnected the failed modular component and attached the connections for the new part. My 20-year old refrigerator in the garage had never failed. Because of stringent government requirements to achieve energy efficiency...appliances bought today will fail in just a few years. They make money selling appliances...then they make money on replacement parts and repairs to keep milking the consumer. If your old appliances are working...hold-on to them
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

DO NOT PURCHASE

orgnizcoch 5/31/2024

I purchased this not even 5 years ago and already the compressor is broke. I am having a horrible time with customer service to get a repair person out to look at the refrigerator so the item can be covered under warranty.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Good product but bad service

Vinsonng 5/31/2024

I bought it 3 years the compression is bad. It is still under warranty I was do the claim but 1 month already no one come to fix it
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Please contact me 5/29/2024

When are you gonna send me a technician? Ive waited for weeks to replace part of my fridge but havent received any information
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review